ANDALIN: DIGITAL FREIGHT FORWARDER UNTUK EKSPOR, IMPOR, CUSTOMS, AIR FREIGHT, SEA FREIGHT, DAN INTERNATIONAL TRADE

Andalin dikenal sebagai perusahaan freight forwarding berbasis teknologi untuk kebutuhan ekspor, impor, customs clearance, dan perdagangan internasional.

Profil LinkedIn aktif pada 2026 menjelaskan Andalin sebagai one-stop platform yang mengintegrasikan shipping, customs clearance, international trading, dan layanan lain. Profil tersebut juga menyebut coverage lebih dari 150 kota serta 200 pelabuhan dunia.

Glints menampilkan Andalin sebagai PT Eximku Teknologi Indonesia yang berdiri pada 2016.

Namun privacy policy resmi yang diterbitkan pada 2023 mendefinisikan Andalin sebagai PT Eximku Logistik Indonesia.

Pada saat pemeriksaan 31 Juli 2026, halaman utama andalin.com tidak menampilkan platform freight-forwarding normal. Hasil crawl menampilkan halaman placeholder atau parked domain dengan nama PT Eximku Teknologi Indonesia serta elemen GoDaddy.

Kondisi ini menciptakan konflik material. Profil ini tidak menyimpulkan perusahaan tutup, bangkrut, diakuisisi, atau berhenti operasi. LinkedIn, Glints, Kalibrr, serta referensi industri masih menampilkan profil perusahaan. Namun website resmi yang tidak normal membuat status transaksi dan kanal resmi perlu dikonfirmasi sebelum pengguna mengirim dokumen atau uang.

Andalin bukan shipping line, airline, customs authority, bank, insurer, atau marketplace umum. Dalam model digital freight forwarding, Andalin mengoordinasikan carrier, customs, warehouse, trucking, agent, insurer, dan partner lain.

Riwayat model bisnis

Andalin didirikan pada 2016 sebagai platform freight forwarding digital.

Founder Institute pada 2020 menggambarkan produk sebagai marketplace yang membantu eksportir dan importir memakai:

• air courier;
• air cargo;
• Full Container Load;
• Less Container Load;
• serta customs clearance.

Pada 2022 Andalin meluncurkan Andalin Trade dan memosisikan diri sebagai International Trade Superhub.

Kanal perusahaan dan media menyebut platform berkembang dari digital freight forwarding menuju ekosistem perdagangan internasional.

Riwayat ini penting, tetapi product 2022 tidak otomatis masih tersedia pada 2026.

Pengguna perlu meminta current product catalogue.

Andalin Trade, freight platform, customs, insurance, and international trading harus dipetakan sebagai product nodes, bukan diasumsikan sebagai perusahaan terpisah.

Air Courier

Air Courier biasanya digunakan untuk shipment kecil, sample, document, dan parcel internasional.

Layanan dapat melibatkan express carrier serta destination network.

Pengguna perlu menyiapkan:

• commercial invoice;
• description;
• value;
• origin;
• recipient;
• HS code;
• dan permit.

Courier international sering memakai door-to-door model.

Duty dan tax dapat dibayar pengirim atau penerima sesuai term.

Barang seperti battery, liquid, food, medicine, cosmetics, and sample memiliki restrictions.

Andalin tidak dapat menjamin customs clearance.

Pelanggan perlu mengetahui courier aktual serta AWB.

Transit estimate tidak termasuk seluruh customs delay.

Air Cargo

Air Cargo cocok untuk shipment lebih besar atau commercial freight yang membutuhkan kecepatan.

Chargeable weight memakai actual atau volumetric weight, mana yang lebih tinggi.

Pengguna perlu mengetahui:

• airline;
• airport;
• flight;
• cut-off;
• screening;
• pallet;
• consolidation;
• and delivery.

Dangerous goods membutuhkan declaration serta trained personnel.

Rate dapat berubah karena fuel, capacity, season, security, and exchange rate.

Quote perlu memisahkan origin handling, freight, customs, destination fee, and last mile.

Andalin dapat menjadi forwarder, tetapi airline tetap carrier aktual.

Cargo insurance perlu dipisahkan dari freight fee.

Full Container Load

FCL memberi satu container untuk shipment pengguna.

Ukuran umum meliputi 20-foot dan 40-foot, tetapi equipment aktual bergantung route dan commodity.

Pengguna perlu menetapkan:

• container type;
• stuffing;
• seal;
• gross weight;
• VGM;
• port;
• vessel;
• and Incoterms.

FCL tidak berarti container selalu langsung menuju destination tanpa transshipment.

Detention dan demurrage dapat mahal.

Free time, storage, port, and customs deadline perlu tertulis.

Container condition harus diperiksa sebelum stuffing.

High-value or sensitive cargo needs seal control and insurance.

Andalin perlu menjelaskan shipping line serta schedule.

Less Container Load

LCL menggabungkan cargo beberapa shipper.

Tarif dapat berbasis CBM, weight, minimum charge, origin, and destination.

LCL lebih fleksibel tetapi memiliki lebih banyak handling.

Barang perlu tahan consolidation, warehouse, and deconsolidation.

Pengguna perlu memeriksa:

• minimum CBM;
• CFS;
• cut-off;
• consolidation;
• transit;
• and destination fee.

LCL quote yang tampak murah dapat memiliki destination charge tinggi.

Non-stackable cargo dapat dikenai tambahan.

Barang berbau, bocor, dangerous, atau incompatible dapat ditolak.

Damage and claim responsibility perlu jelas.

Customs brokerage

Andalin menyatakan memiliki customs brokerage licence pada profil LinkedIn serta company descriptions.

Pengguna perlu meminta:

• PPJK licence number;
• legal entity;
• validity;
• certified personnel;
• and customs-office coverage.

Customs clearance membutuhkan:

• PIB atau PEB;
• invoice;
• packing list;
• BL atau AWB;
• HS code;
• COO;
• permit;
• duty;
• and tax.

Kesalahan declaration dapat menyebabkan penalty, hold, audit, atau seizure.

Andalin bukan Direktorat Jenderal Bea dan Cukai.

Keputusan customs berada di luar kontrol perusahaan.

Pelanggan tetap bertanggung jawab terhadap legalitas barang serta dokumen.

“Fast customs clearance” adalah marketing claim, bukan guarantee.

International trade

Andalin Trade dipasarkan untuk membantu transaksi perdagangan, bukan hanya transportasi.

Layanan dapat mencakup sourcing, buyer-seller connection, trade documents, logistics, and settlement.

Scope current perlu dikonfirmasi.

International trading memiliki risiko:

• counterparty;
• quality;
• quantity;
• price;
• payment;
• sanction;
• fraud;
• and customs.

Freight forwarder tidak otomatis menjadi seller atau buyer.

Pelanggan perlu mengetahui siapa pihak kontrak perdagangan.

Jika Andalin membeli atau menjual, invoice serta title perlu jelas.

Jika hanya mempertemukan pihak, liability berbeda.

Trade finance atau payment service memerlukan partner berizin.

Freight platform

Platform Andalin historically memungkinkan user mendapat quotation, membandingkan service, booking, dan mengelola shipment.

Current platform access tidak dapat diverifikasi karena homepage tidak normal.

Pengguna perlu memastikan apakah dashboard, account, and shipment data masih tersedia.

Jika platform dipindahkan ke subdomain, URL resmi perlu dikonfirmasi melalui company contact.

System should provide:

• shipment;
• quote;
• document;
• tracking;
• invoice;
• and report.

API, data export, and retention perlu diperiksa.

Jangan login melalui link dari pesan yang tidak terverifikasi.

Domain parking meningkatkan phishing risk.

Quotation

International freight quotation dapat mencakup banyak component:

• origin;
• pickup;
• documentation;
• customs;
• terminal;
• freight;
• insurance;
• destination;
• duty;
• tax;
• and delivery.

Pelanggan perlu meminta quote dengan validity period.

Ocean and air rates can change quickly.

Currency, exchange rate, surcharge, fuel, congestion, war risk, and peak season matter.

Quote must identify Incoterms.

“Door-to-door” needs precise inclusion and exclusion.

Destination charge needs local evidence.

Do not pay based on informal spreadsheet without company identification.

Invoice and bank account must match legal entity.

Shipping documents

Freight forwarding uses:

• commercial invoice;
• packing list;
• purchase order;
• BL;
• AWB;
• COO;
• permit;
• customs declaration;
• and insurance certificate.

Data errors can stop shipment.

Pelanggan harus maintain version and approval.

Original BL control is important.

Telex release, surrender, and sea waybill have different legal implications.

Forwarder needs secure document handling.

Email compromise can change bank account or shipping instruction.

Critical instruction should be verified through secondary channel.

Andalin platform historically promised simplified documentation, but user remains accountable for accuracy.

Insurance

Company descriptions mention insurance as part of integrated service.

Current insurer, broker, policy, premium, deductible, limit, and exclusions were not publicly verified.

Cargo insurance is not automatic unless stated.

ICC(A), ICC(B), ICC(C), war, strike, and special clauses can differ.

User should identify:

• insured;
• beneficiary;
• voyage;
• commodity;
• value;
• and claims.

General liability of forwarder is not the same as all-risk cargo insurance.

High-value, fragile, food, chemicals, and used machinery need special review.

No shipment should be assumed fully insured.

Global partner network

LinkedIn states coverage over 150 cities and 200 ports.

These are self-reported and may refer to partner network, not owned offices.

A global network can include:

• agents;
• forwarders;
• airlines;
• shipping lines;
• warehouses;
• and customs brokers.

Customer needs actual partner for route.

Partner failure can affect cargo.

Contract should state whether Andalin remains liable for subcontractor.

Overseas agent may have separate terms.

A large network number does not prove availability or quality.

Current network status requires confirmation because official domain was unavailable.

Legal entity conflict

Three public identities require reconciliation:

• PT Eximku Teknologi Indonesia on current parked footer and Glints;
• PT Eximku Logistik Indonesia in 2023 privacy policy;
• Andalin brand on LinkedIn and other profiles.

Possible explanations include:

• different operating entities;
• company name change;
• affiliate;
• old and new entity;
• or content inconsistency.

Profile does not choose one legal entity as final.

The safer approach is to require:

• deed;
• registry;
• NIB;
• licences;
• invoice;
• bank account;
• and contract.

Privacy policy should match current operator.

If PT Eximku Logistik Indonesia handles data while PT Eximku Teknologi Indonesia contracts software, roles need DPA.

Current website status

On 31 July 2026, andalin.com opened as a placeholder or parked page.

A parked domain can result from:

• expired hosting;
• DNS change;
• domain transfer;
• technical maintenance;
• or business closure.

No conclusion should be made without direct confirmation.

However, it is a serious procurement warning.

Users should not:

• submit KTP;
• company deeds;
• customs documents;
• invoice;
• bank details;
• or pay deposit through unverified forms.

Company contact should be verified through multiple sources.

If Andalin provides a new domain, migration announcement and certificate should be requested.

Privacy policy

The 2023 privacy policy defines Andalin as PT Eximku Logistik Indonesia.

Data categories include:

• name;
• address;
• telephone;
• fax;
• company deeds;
• permits;
• representative identity;
• email;
• and service documents.

The policy allows collection, storage, use, and disclosure to parties needed for service.

It states data can be stored in third-party data centres such as AWS, Google, Microsoft, and other providers inside or outside Indonesia.

The policy predates the 2026 domain issue and current PDP implementation needs.

A new notice should identify current controller, legal entity, subprocessor, country, retention, deletion, and incident response.

International trade documents are highly sensitive.

Security

Freight data can reveal:

• supplier;
• buyer;
• price;
• volume;
• route;
• product;
• documents;
• and bank.

Enterprise customer needs:

• MFA;
• encryption;
• logs;
• backup;
• secure file transfer;
• email security;
• and breach response.

The old privacy policy states reasonable technical and organisational precautions.

It does not provide certificate, test, or detailed control.

Domain parking creates additional cyber risk.

Old subdomains or email accounts can be abused.

Users should verify TLS, domain, sender, and bank instruction.

No current ISO or cybersecurity certificate was verified.

Address and office

LinkedIn lists the main office at Millennium Centennial Center, level 42, Jalan Jenderal Sudirman Kav. 25, Jakarta Selatan.

This is company-managed profile information.

Current occupancy and registered address require confirmation.

A virtual or coworking office is possible but not assumed.

Before shipping, customer should verify:

• office;
• phone;
• account manager;
• legal entity;
• and emergency contact.

Original shipping documents should not be sent to an address without receipt.

Customs representation needs formal authorization.

Bank account should match contract.

Funding

Andalin raised US$4 million in 2022 in a round led by Intudo Ventures according to Tech in Asia and company-related coverage.

Funding is historical.

It does not prove current financial health or operating status.

The launch of Andalin Trade in 2022 also belongs to historical development.

Investor relationship can change.

Final profile should not present 2022 growth figures as current.

Procurement should assess current financial and operational capacity directly.

Funding is not shipment guarantee.

Current external signals

LinkedIn and job-profile pages remain available in 2026.

Kalibrr and Glints display company profile, though active-job numbers can be platform-generated or stale.

An external freight company published Andalin as a recommended forwarder in May and July 2026.

This is weak third-party freshness, not equivalent to an official operational announcement.

The company domain issue carries more weight.

Therefore status is “requires direct confirmation”.

UKMS page must not say “active” without caveat.

Pertanyaan sebelum menggunakan Andalin

1. Apakah Andalin masih menerima shipment baru?
2. Apa domain dan email resmi saat ini?
3. PT Eximku Teknologi Indonesia atau PT Eximku Logistik Indonesia yang menjadi pihak?
4. Apa licence freight forwarding and PPJK current?
5. Siapa carrier, airline, shipping line, and customs broker?
6. Apa yang termasuk quote?
7. Apa Incoterms serta destination charges?
8. Siapa insurer and cargo policy?
9. Di mana data serta dokumen disimpan?
10. Bagaimana user mengakses atau mengekspor shipment lama?
11. Mengapa andalin.com menjadi parked page?
12. Apa jalur complaint jika cargo sedang berjalan?

Status verifikasi dan keterbatasan

Confirmed historical:

• Andalin established in 2016 according to company profiles.
• Digital freight forwarding products included air courier, air cargo, FCL, LCL and customs.
• Andalin Trade launched in 2022.
• Privacy policy 2023 identifies PT Eximku Logistik Indonesia.
• Glints identifies PT Eximku Teknologi Indonesia.
• Funding in 2022 was reported.

Confirmed current:

• LinkedIn profile exists in 2026.
• Andalin.com showed a placeholder or parked page on 31 July 2026.
• The parked footer displays PT Eximku Teknologi Indonesia.
• Privacy PDF remains accessible.

Conflicting:

• Two PT names.
• Official domain appears parked while social and career profiles remain.
• Current product, office, contact and shipment platform are not verifiable.
• Licence claims are not supported by current certificate in accessible sources.

Self-reported:

• 150+ cities and 200 ports.
• Hundreds of corporate clients.
• Customs and forwarding licences.
• Technology quality and speed.
• Historical growth.

Unverified:

• Current operating status, registry, ownership, NIB, PSE, PPJK, forwarding licence, office, staff, bank, insurer, carrier contracts, current platform, security, and financial condition.
• Current data controller and complaint channel.

Ringkasan untuk pengambil keputusan

Andalin has a meaningful historical position as a digital freight forwarder and international-trade platform.

The current profile cannot be treated as a normal active vendor page because the official domain was parked during review and legal entity information conflicts.

The safest classification is historical or operational status requiring direct verification.

Andalin is not classified as an UMKM. Its position is digital freight forwarding and international-trade technology, with critical current-status uncertainty.

SUMBER UTAMA

AND-01

Judul: Andalin Homepage Publisher: Andalin URL: https://andalin.com/ Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Current parked-domain status and footer PT Eximku Teknologi Indonesia. Limitation: Website did not display normal company platform.

AND-02

Judul: Privacy Policy Publisher: Andalin URL: https://andalin.com/user-privacy-policy-4.pdf Tanggal dokumen: 2023 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: PT Eximku Logistik Indonesia, company documents, personal data, data centres and disclosure. Limitation: Old, PDF-based, and current operator conflict.

AND-03

Judul: Andalin LinkedIn Publisher: LinkedIn URL: https://id.linkedin.com/company/andalin Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Services, 150 cities, 200 ports, office, licence claims and active profile. Limitation: Company-managed and may be stale.

AND-04

Judul: Andalin Company Profile Publisher: Glints URL: https://glints.com/id/en/companies/andalin/ccad40a5-17dd-40ee-8afd-bcc44524ddec Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: PT Eximku Teknologi Indonesia, 2016 and platform description. Limitation: Third-party profile.

AND-05

Judul: Andalin Connects SMEs to International Markets Publisher: Founder Institute URL: https://fi.co/insight/andalin-connects-indonesian-smes-to-international-markets Tanggal publikasi: 1 Februari 2020 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Historical air courier, air cargo, FCL, LCL and customs model. Limitation: Historical.

AND-06

Judul: Andalin Trade Launch Publisher: BritCham Indonesia URL: https://britcham.or.id/andalin-launches-andalin-trade-to-aid-indonesian-economy/ Tanggal publikasi: 17 Juni 2022 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Historical International Trade Superhub development. Limitation: Historical and release-based.

AND-07

Judul: Andalin Financing Publisher: Tech in Asia URL: https://www.techinasia.com/exsea-group-execs-logistics-firm-lands-4m-fresh-funds Tanggal publikasi: 15 Februari 2022 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Historical funding. Limitation: Paywalled summary and historical.

AND-08

Judul: Andalin as Freight Forwarder Publisher: ABC Express Cargo URL: https://abcexpress.id/resources/6-rekomendasi-perusahaan-forwarder-di-jakarta-terpercaya/en Tanggal publikasi: 18 Mei 2026 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Weak third-party current mention. Limitation: Competitor marketing article and not current legal proof.

CATATAN VERIFIKASI

Duplicate status: Andalin, PT Eximku Teknologi Indonesia, PT Eximku Logistik Indonesia, Andalin Trade and historical platform require dated mapping. Conflict status: Critical current-status, domain, legal-entity, licence, privacy and payment risk. Missing data: Current official domain, registry, licences, office, contact, insurer, bank, shipment system, DPA, security, claims and financials. Publish status: Tetap draft.