ANTERAJA: OPERATOR PENGIRIMAN DENGAN REGULER, ECONOMY, NEXT DAY, SAME DAY, CARGO, FROZEN, PHARMA, DAN DOKUMEN

Anteraja adalah perusahaan jasa pengiriman yang dijalankan PT Tri Adi Bersama.

Syarat aplikasi secara eksplisit menyebut PT Tri Adi Bersama sebagai penyedia jasa. Google Play juga menampilkan badan hukum tersebut sebagai developer aplikasi dan alamat di Kuningan City lantai 6–7, Jalan Prof. Dr. Satrio Kav. 18, Jakarta Selatan.

Aplikasi diperbarui 10 Juli 2026. Website, tracking, cek ongkir, coverage, corporate, UMKM, agen, terms, claim, insurance, blog, dan drop point aktif pada Juli 2026.

Produk pada kanal resmi mencakup Regular, Economy, Next Day, Same Day, Cargo, Frozen, Pharma, Document Shipment, corporate shipping, UMKM shipping, agent, pickup, drop point, tracking, refund, and campaigns.

Anteraja menggunakan sebutan SATRIA untuk kurirnya. Hub, staging store, dan SATRIA merupakan bagian alur yang dijelaskan pada status tracking.

Regular

Regular merupakan layanan standar.

Artikel resmi 6 Juni 2026 menyatakan estimasi:

• dua sampai lima hari kerja untuk route dalam Jawa;
• tiga sampai tujuh hari kerja untuk luar Jawa.

Waktu dihitung sejak paket berhasil dijemput SATRIA, bukan saat order dibuat.

Angka adalah estimasi, bukan guarantee universal.

Faktor yang memengaruhi:

• pickup;
• cut-off;
• hub;
• cuaca;
• peak;
• remote area;
• address;
• and recipient.

Pengguna perlu memastikan paket siap ketika order dibuat.

Tracking status dapat menunjukkan “Di Hub”, “Staging Store”, “SATRIA Belum Antar”, dan lain-lain.

Artikel official menyarankan escalation jika status tidak bergerak lebih dari rentang normal.

Economy

Anteraja menampilkan Economy sebagai opsi ongkir lebih hemat pada cek ongkir serta article 2026.

Service detail perlu diperiksa per route.

Economy cocok untuk barang tidak mendesak.

Pengguna perlu mengetahui estimate, coverage, return, insurance, and claim.

Tarif lebih rendah dapat membawa transit lebih panjang.

Barang cepat rusak tidak cocok.

Seller perlu menyampaikan estimate secara realistis kepada buyer.

Promo tidak boleh dianggap price permanent.

Next Day

Next Day ditujukan agar paket tiba hari berikutnya pada route yang eligible.

Availability tergantung origin, destination, cut-off, and channel.

Google Play masih menyebut Regular and Next Day sebagai layanan utama consumer.

Pengguna perlu check tariff serta availability di aplikasi.

Booking terlambat dapat diproses hari berikutnya.

Next Day tidak menggantikan cold-chain untuk frozen product.

Business seller perlu meminta SLA and exception.

Peak, weather, incorrect address, and recipient issue dapat menyebabkan delay.

Same Day

Same Day mengirim pada hari yang sama di wilayah tertentu.

Artikel 6 Juni 2026 menegaskan availability berbeda menurut application channel serta kecamatan atau kelurahan.

Pengguna perlu booking sebelum cut-off.

Same Day dapat digunakan untuk makanan, dokumen, serta barang mendesak yang memenuhi aturan.

Transit aktual bergantung pickup serta route.

Mulai 29 Juni sampai 31 Desember 2026, Anteraja menjalankan program #DijaminTuntas untuk Same Day dan Document pada aplikasi.

Program jaminan memiliki syarat, service, route, claim, and exclusions. Ia bukan guarantee permanen setelah periode berakhir.

Pengguna perlu menyimpan AWB dan estimate.

Cargo

Cargo ditujukan untuk barang besar serta berat dalam skala bisnis.

Services page 2026 menyebut:

• sampai 300 kilogram;
• maksimum dimensi 100 x 100 x 180 sentimeter;
• pengiriman satu sampai tiga hari.

Batas ini harus dicek pada quotation, karena route dan product dapat berbeda.

Cargo cocok untuk electronics, furniture, automotive, wholesale goods, dan kategori lain yang diperbolehkan.

Barang besar membutuhkan:

• pallet;
• strap;
• crate;
• forklift;
• loading;
• and access.

SATRIA biasa tidak otomatis melakukan heavy lifting.

Customer perlu menentukan siapa bertanggung jawab pada loading serta unloading.

Insurance value serta claim perlu disesuaikan.

Frozen

Anteraja Frozen adalah layanan same-day dengan temperature-controlled handling pada Jabodetabek menurut guide June 2026.

Panduan menyebut:

• maximum weight 5 kilogram;
• dimension 30 x 30 x 20 centimeters;
• transit 6–8 hours;
• dedicated SATRIA;
• cooler bag;
• freezer at operational point;
• and temperature monitoring.

Guide menyebut daging dan frozen food harus diserahkan dalam kondisi di bawah -18°C.

Namun service page menyatakan transport temperature -2°C to 5°C.

Kedua angka mempunyai konteks berbeda:

• suhu produk saat diserahkan;
• suhu facility atau handling pada bagian proses.

Pengguna tidak boleh menganggap entire chain berada di -18°C.

Produk yang dapat dikirim mencakup frozen food non-ice-cream, cold drinks, dairy, and pet food.

Ice cream serta pharmaceuticals tidak masuk Frozen consumer service pada guide. Pharma memiliki service terpisah.

Pengirim bertanggung jawab terhadap kemasan tidak bocor serta kondisi awal.

Pharma

Anteraja menyediakan Pharma untuk distribution alat kesehatan serta obat pada corporate solutions.

Service page menyatakan:

• mengikuti BPOM dan ketentuan lain;
• temperature-control capability;
• dedicated courier;
• dan controlled handling.

Pernyataan tersebut perlu diverifikasi pada facility, license, SOP, quality agreement, temperature mapping, calibration, and audit.

Tidak seluruh medicine dapat dikirim melalui parcel network.

Customer pharmaceutical perlu meminta:

• legal entity;
• CDOB-related capability;
• license;
• cold chain;
• excursion;
• recall;
• and deviation.

Marketing claim “sesuai BPOM” tidak cukup tanpa document.

Pharma tidak sama dengan Anteraja Frozen.

Document Shipment

Document Shipment ditujukan untuk card, surat penting, bukti pembayaran, serta dokumen corporate.

Service page menyebut SLA Regular.

Dokumen bernilai seperti certificate, BPKB, passport, visa, deposit certificate, bond, and voucher muncul dalam exclusion claim pada insurance terms.

Pengguna perlu membedakan dokumen biasa dan original valuable documents.

Use tamper-evident packaging and receipt.

Program #DijaminTuntas berlaku pada Document melalui aplikasi selama period 29 June–31 December 2026 sesuai campaign terms.

Compensation program tidak otomatis mengganti intrinsic legal value dokumen.

High-value originals may be excluded from insurance.

Corporate shipping

Anteraja menawarkan corporate solution untuk legal entities.

Layanan dapat mencakup regular, same day, cargo, frozen, pharma, and document.

Procurement perlu meminta:

• rate;
• volume;
• pickup;
• coverage;
• SLA;
• invoice;
• API;
• COD;
• claim;
• and account manager.

Corporate contract can have product-specific exception.

Legal documents, KYC, bank, tax, and account data may be required.

The company must clarify whether integration uses API, BisnisAja, file upload, or marketplace.

Data export and reconciliation are important.

Corporate status does not guarantee capacity at peak unless contract says so.

UMKM shipping

Homepage provides a dedicated UMKM pathway.

This may include tariff, pickup, app, COD, drop point, and business campaign.

Anteraja collaborated with KiriminAja in 2025 for UMKM education, showing partnership with aggregator ecosystem.

UMKM needs to compare:

• direct price;
• aggregator price;
• COD fee;
• return;
• claim;
• and settlement.

Anteraja does not become the seller or guarantee product.

Small business must prepare packaging and customer confirmation.

Marketing flat rate may have route and period.

“UMKM” is a target customer category, not a statement that Anteraja itself is an UMKM.

Pickup

Google Play states SATRIA can pick up within two hours, free and no minimum.

This is developer claim and depends on area, hours, queue, and availability.

User should confirm pickup status in app.

Package must be ready.

If status remains “waiting pickup” more than normal, user should contact support.

Pickup scan or AWB is evidence of custody.

Do not hand package to person whose identity does not match official order.

For bulk shipment, manifest and count are needed.

Drop Point and agent

Anteraja operates drop points and agent opportunities.

In February 2026, the company announced expansion of drop points in Tangerang.

Drop-off process includes packaging, label, initial check, and system integration.

Users should use official nearby-location directory.

Agent candidate needs to understand:

• fee;
• commission;
• location;
• equipment;
• branding;
• target;
• deposit;
• and termination.

A blog recruitment article is not the current agency agreement.

Agent identity and bank account need verification.

Drop point may have hours and product limits.

Tracking flow

Official tracking guide explains: Pickup → Package Processed → Hub → Staging Store → SATRIA Delivery → Received.

Hub is sorting and transit facility.

Staging store is local point close to destination.

If package remains at hub or staging beyond normal period, customer should escalate.

Tracking is based on scans. Physical movement may precede system update or vice versa.

“Delivered” should be supported by electronic POD.

User should report immediately if status delivered but package not received.

Customer support needs AWB, date, and sender name.

Terms shipment

Shipment terms require complete sender, recipient, and package information.

The sender is responsible for incorrect data or mismatch between declared and actual contents.

Anteraja considers package accepted in good condition when there is no complaint at handover and e-POD is issued.

This makes inspection at receipt important.

Recipient should note visible damage before accepting where possible.

The sender must not send prohibited or high-value goods outside rules.

Terms include detailed lists for jewelry, precious stones, documents, and other items.

Contract and receipt determine responsibility.

Insurance and claim

Anteraja has a specific insurance terms page.

Claims can be rejected when:

• content differs from AWB;
• goods are prohibited or high value;
• packaging is not compliant;
• wet or cooked food will spoil within 24 hours;
• or temperature-specific goods use the wrong service.

Frozen goods can be claimed only under Frozen rules where eligible.

Anteraja excludes responsibility for force majeure and certain non-physical loss.

User must meet both Anteraja and insurer requirements.

The insurer name, current policy, limit, and premium were not visible in the extracted source.

Ask before sending valuable goods.

Claim needs invoice, photos, packaging, AWB, and chronology.

#DijaminTuntas

The campaign applies from 29 June to 31 December 2026.

Services include Same Day and Document through the Anteraja App.

It provides compensation under specific failure conditions.

Users must read separate terms for each guarantee.

Campaign pages distinguish guarantee from ordinary insurance.

The program may have:

• route eligibility;
• claim deadline;
• maximum;
• exclusion;
• and user action.

Do not advertise it as permanent guarantee.

After 31 December 2026, status must be rechecked.

Refund ShopeePay

Google Play update 10 July 2026 says direct refund to ShopeePay is now available for transactions paid through ShopeePay.

This indicates a current payment partner feature.

User needs to know refund trigger, timeline, failure, and account match.

It does not mean COD settlement uses ShopeePay.

Payment methods can have different refund path.

Anteraja app may collect transaction and payment data.

The company should publish payment-provider and retention information.

Privasi data

Google Play declares that the app may share location, personal information, and other categories with third parties.

It may collect location, personal information, and several additional categories.

Data is encrypted in transit and deletion can be requested according to app-store disclosure.

The official website has a privacy-policy link, but full content was not sufficiently extractable in this research.

Likely operational data includes:

• sender;
• recipient;
• address;
• phone;
• location;
• package;
• payment;
• tracking;
• and device.

Profile does not invent categories beyond official app declaration and transaction necessity.

Enterprise customer needs privacy notice, DPA, subprocessor, hosting, retention, breach notification, and deletion.

Data of recipients is provided by sender and needs legal basis.

Group relationship

PT Tri Adi Bersama has historically been associated with PT Adi Sarana Armada Tbk or ASSA Group through public corporate information.

This profile does not make a current ownership claim because the latest annual report and registry were not reviewed directly.

Knowledge graph should mark ASSA relationship as historical or third-party-reported until current corporate documents are inspected.

Anteraja brand, PT Tri Adi Bersama, BisnisAja, SATRIA, Frozen, Pharma, and agent program should be separate nodes.

Do not merge Anteraja with ASSA, Titipaja, or other group logistics entities.

The contract entity remains PT Tri Adi Bersama according to official terms.

Status aktif terbaru

App updated 10 July 2026.

Same Day, Regular, Frozen, tracking, drop point, claim, insurance, corporate, UMKM, and agent pages active in July 2026.

#DijaminTuntas campaign started 29 June 2026.

Frozen guide, regular estimate, tracking guide, and rate guide were published in June 2026.

This is strong evidence of active operations and product maintenance.

It does not prove actual on-time performance, temperature compliance, claim approval, financial health, or agent quality.

Pertanyaan sebelum memakai Anteraja

1. Regular, Economy, Next Day, Same Day, Cargo, Frozen, Pharma, atau Document?
2. Apa coverage dan estimate pada route?
3. Apa cut-off dan pickup SLA?
4. Bagaimana weight and dimension dihitung?
5. Apa prohibited and high-value goods?
6. Siapa insurer and coverage?
7. Apa claim deadline and documents?
8. Apakah #DijaminTuntas eligible?
9. Bagaimana Frozen temperature dibuktikan?
10. Apa license and SOP untuk Pharma?
11. Data mana yang dibagikan kepada third parties?
12. Bagaimana corporate account, payment, refund, and reports diekspor?

Status verifikasi dan keterbatasan

Confirmed:

• PT Tri Adi Bersama is the operator.
• App updated 10 July 2026.
• Products include Regular, Economy, Next Day, Same Day, Cargo, Frozen, Pharma, Document, corporate, UMKM, and agent.
• Frozen guide published June 2026.
• Shipment and insurance terms are public.
• #DijaminTuntas applies 29 June–31 December 2026 to eligible Same Day and Document orders.
• Website active July 2026.

Self-reported:

• Two-hour free pickup.
• National coverage, reliability, temperature control, service quality, and business benefits.
• Client logos and growth.
• Compensation and priority outcomes.
• Agent opportunity.

Unverified:

• Registry, ownership, NIB, PSE, postal license, insurer, current insurance policy, current corporate SLA, cold-chain validation, Pharma permits, temperature records, claim rate, actual on-time performance, agent economics, security certification, and financial condition.
• Current ASSA group ownership relationship.

Ringkasan untuk pengambil keputusan

Anteraja has expanded beyond standard parcels into cargo, frozen, pharma, and document services.

Its value lies in service segmentation, app-based pickup, tracking, and current product development. Its highest-risk claims are cold-chain, pharma handling, guarantees, and insurance, which require product-level evidence.

Anteraja is not classified as an UMKM. Its more accurate position is a national parcel and specialized logistics operator.

SUMBER UTAMA

ANT-01

Judul: Anteraja Homepage Publisher: PT Tri Adi Bersama URL: https://anteraja.id/ Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Corporate, UMKM, agent, tracking, rate, and active status. Limitation: Marketing claims.

ANT-02

Judul: Syarat dan Ketentuan Aplikasi Publisher: PT Tri Adi Bersama URL: https://anteraja.id/id/tnc-details/app Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Legal entity, account, suspension, fraud, and app. Limitation: Product-specific terms also apply.

ANT-03

Judul: Syarat Pengiriman Publisher: Anteraja URL: https://anteraja.id/id/tnc-details/shipment Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: AWB, sender responsibility, e-POD, prohibited goods, and shipment. Limitation: Current receipt and corporate agreement control specific orders.

ANT-04

Judul: Syarat Asuransi Publisher: Anteraja URL: https://anteraja.id/id/tnc-details/insurance Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Claim exclusions, packaging, food, frozen, force majeure, and insurer role. Limitation: Insurer and current policy details were not extracted.

ANT-05

Judul: Products and Services Publisher: Anteraja URL: https://anteraja.id/id/services Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Document, Pharma, Cargo, Frozen, temperature, weight, dimension, and delivery. Limitation: Technical and licensing evidence requires contract audit.

ANT-06

Judul: Anteraja Frozen Publisher: Anteraja Blog URL: https://blog.anteraja.id/anteraja-frozen/ Tanggal publikasi: 6 Juni 2026 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Frozen specification, Jabodetabek, temperature, packaging, booking, and exclusions. Limitation: Company guide and no independent temperature validation.

ANT-07

Judul: Tracking Status Guide Publisher: Anteraja Blog URL: https://blog.anteraja.id/panduan-lengkap-arti-status-anteraja/ Tanggal publikasi: 5 Juni 2026 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Hub, staging store, SATRIA, timing, and escalation. Limitation: General estimates.

ANT-08

Judul: Anteraja App Publisher: Google Play / PT Tri Adi Bersama URL: https://play.google.com/store/apps/details?id=id.anteraja.aca Tanggal pembaruan: 10 Juli 2026 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Legal entity, address, app products, data safety, deletion, and ShopeePay refund. Limitation: Developer declaration.

ANT-09

Judul: DijaminTuntas Publisher: Anteraja Blog URL: https://blog.anteraja.id/dijamintuntas-snk-pengiriman/ Tanggal publikasi: 29 Juni 2026 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Campaign period and eligible services. Limitation: Temporary campaign and product-specific conditions.

ANT-10

Judul: Drop Point Tangerang Publisher: Anteraja Blog URL: https://blog.anteraja.id/anteraja-perluas-layanan-drop-point-di-area-tangerang-ini-titik-lokasinya/ Tanggal publikasi: 3 Februari 2026 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Current drop-point expansion and process. Limitation: Company-published.

CATATAN VERIFIKASI

Duplicate status: Anteraja, PT Tri Adi Bersama, SATRIA, BisnisAja, Frozen, Pharma, Document, Cargo, agent, and possible ASSA-group nodes require mapping. Conflict status: High cold-chain, pharma, insurance, guarantee, privacy, and group-relationship risk. Missing data: Registry, ownership, licenses, insurer, cold-chain validation, Pharma permits, DPA, subprocessor, actual SLA, claims, safety, and financials. Publish status: Tetap draft.