BOBOBOX: EKOSISTEM HOSPITALITY BERBASIS TEKNOLOGI DENGAN BOBOPOD, BOBOCABIN, CRIB, BOBOLIVING, DAN BOBOPLAY

Bobobox adalah perusahaan hospitality berbasis teknologi yang dijalankan PT Bobobox Mitra Indonesia.

Terms menyatakan website dan aplikasi dikelola PT Bobobox Mitra Indonesia dan/atau afiliasinya.

Privacy Notice juga menyebut bobobox.com dimiliki serta dioperasikan PT Bobobox Mitra Indonesia.

Produk aktif pada Juli 2026 meliputi:

• Bobopod;
• Bobocabin;
• CRiB;
• Boboliving;
• Boboplay;
• Bob’s Club;
• aplikasi;
• promo;
• partnership;
• serta property-operation and hospitality services.

Website menggunakan copyright 2026 dan memuat promo booking sampai 31 Agustus 2026.

CRiB by Bobobox Kuningan aktif, Boboplay menampilkan activity inventory, dan produk Bobocabin serta Bobopod terus menerima booking.

Bobobox bukan hanya booking platform. Perusahaan mengoperasikan atau mengelola akomodasi dengan hardware, software, QR access, B-Pad, smart room, mood lamp, speaker, smart window, and operational system.

Namun tidak semua tanah, bangunan, tempat wisata, aktivitas, transport, dan vendor dimiliki Bobobox.

Terms menyatakan beberapa Boboplay activities dijalankan partner pihak ketiga. Bobocabin juga dapat berada di lokasi wisata yang mempunyai aturan pengelola tersendiri.

Bobopod

Bobopod adalah capsule hotel perkotaan.

Produk menawarkan pod individual dengan teknologi, QR access, B-Pad, mood lamp, speaker, air conditioning, Wi-Fi, dan shared facility sesuai lokasi.

Website 2026 menampilkan Bobopod di Jakarta, Tangerang, Bekasi, Bandung, Yogyakarta, Solo, Semarang, dan Malang.

Partnership page menyebut enam belas cabang pada delapan kota dan occupancy lebih dari delapan puluh persen sejak peluncuran. Kedua angka adalah self-reported.

Traveller perlu memeriksa:

• pod type;
• capacity;
• bathroom;
• gender arrangement;
• noise;
• ventilation;
• check-in;
• check-out;
• parking;
• and access.

Capsule hotel mempunyai ruang terbatas.

Barang besar mungkin tidak cocok disimpan di dalam pod.

Shared bathroom and common area require etiquette.

Marketing “high privacy and security” is not an absolute guarantee.

Bobocabin

Bobocabin adalah cabin accommodation di destinasi alam.

Cabin menggunakan B-Pad, mood lamp, smart window, sound, and technology-integrated features.

Lokasi mencakup destinasi seperti Cikole, Ranca Upas, Kintamani, Toba, Rinjani, Ubud, Ijen, Sumba, Ciwidey, and others depending availability.

Bobocabin dapat berada pada:

• forest;
• mountain;
• lake;
• plantation;
• or tourism site.

Guest perlu memeriksa akses jalan, cuaca, suhu, serangga, terrain, parking, mobility, and emergency.

Standard cabin dapat memakai shared bathroom, sementara Deluxe or Executive may have private bathroom according to Help Center.

Natural setting means noise, weather, and wildlife cannot be controlled like an urban hotel.

Smart Window provides adjustable privacy but should be tested at check-in.

CRiB

CRiB is a newer creative accommodation product.

CRiB Kuningan is marketed as an art-forward capsule hotel and creative hub in South Jakarta.

The property combines pod stay, art, common space, and city access.

Traveller needs to check:

• room type;
• pod or room configuration;
• bathroom;
• parking;
• check-in;
• security;
• and accessibility.

The 2026 property page shows active booking and promotional price.

CRiB should be mapped as a Bobobox product, not separate legal entity unless contract states otherwise.

“Creative hub” can include event or community space, but users need exact facility and rules.

Artwork and events can create photography or copyright considerations.

Boboliving

Boboliving is a longer-stay and co-living product.

Terms describe Boboliving for stays longer than three days or monthly.

Guests must pay a Rp1.000.000 deposit before using the service according to the 11 December 2025 terms.

Deposit is returned after the stay subject to deductions for damage or loss.

Extension requires a new booking and depends on availability.

Long-stay guests need to know:

• room;
• kitchen;
• shared area;
• cleaning;
• utility;
• mail;
• guest;
• deposit;
• and termination.

A co-living arrangement is not automatically a residential lease.

Guest should not use the address for legal domicile without written approval.

Deposit inspection and refund timeline need evidence.

Boboplay

Boboplay is an activity marketplace or booking service.

The platform lists ATV, off-road, jeep, trekking, rafting, boat, team building, spa, scooter, car rental, airport transfer, hiking, dinner, and local activities.

Terms state Boboplay activities may be operated directly by Bobobox or third-party partners.

For third-party activities, legal and operational responsibility lies with the organizer, except where incident is directly caused by Bobobox negligence.

This separation is material.

Traveller should identify:

• activity operator;
• guide;
• vehicle;
• insurance;
• age;
• physical level;
• equipment;
• weather;
• and cancellation.

A booking through Boboplay does not make Bobobox the direct operator of every jeep, rafting, spa, or trekking service.

Activity pages

Boboplay pages provide itinerary, open hours, age groups, activity level, inclusion, package, extra notes, rating, and reviews.

This structured information is useful.

Examples in 2026 include:

• Sunrise Jeep Kintamani;
• Ijen sunset hike;
• Ijen midnight trekking;
• rafting Pangalengan;
• massage Ijen;
• and many other activities.

Some pages mention activity insurance.

Traveller needs to check insurer, coverage, and exclusions.

Weather-dependent activity cannot guarantee sunrise, blue fire, sunset, or wildlife.

Activity page should display current price and operator.

Ratings do not replace safety verification.

Booking and app

The Bobobox app can be used to:

• book;
• pay;
• check in;
• unlock doors;
• control room;
• and access account benefits.

Digital access makes phone, battery, network, and account important.

Guest needs a fallback if the phone is lost, battery depleted, app fails, or internet is unavailable.

Front desk or host emergency access should exist.

QR access must not be shared publicly.

The application processes identity, booking, payment, location, and device data.

Account deletion is available subject to no active stay, scheduled stay, or payment.

Deleted account can be reactivated within thirty days according to terms.

No-refund policy

Help Center and March 2026 official article state that confirmed Bobobox and Bobocabin bookings generally cannot be relocated, refunded, or rescheduled.

This is a strict policy.

Before payment, guest must verify:

• property;
• date;
• guest;
• room;
• price;
• and travel plan.

Promotional booking may also have special conditions.

The policy needs to distinguish guest cancellation from property cancellation, double booking, force majeure, unsafe condition, or failure by Bobobox.

Consumer rights cannot be eliminated where service is not provided.

Guest should save confirmation and payment proof.

Third-party booking channels may have their own visible policy but property terms still matter.

Check-in and identity

Guests must provide valid identity and official documents where required.

Terms require information and documents to be official, original, valid, and truthful.

Guest should know whether digital identity image is stored and for how long.

Check-in time and check-out vary by product or property.

Additional guest and visitor need registration.

Bobocabin terms prohibit unregistered visitors staying overnight and allow fines or additional charges.

Guest capacity must be respected.

Children and family occupancy need property-specific confirmation.

Property rules can add restrictions.

Guest damage and fines

Terms allow charges for damage, loss, stains, unregistered guests, and prohibited conduct.

Help Center warns that mattress stains can result in fines.

Guest should inspect room and report existing damage immediately.

Take photos if necessary.

A clear damage matrix and evidence process reduce disputes.

Boboliving deposit can be deducted for damage.

Bobocabin rules prohibit damaging grass, plants, and burning objects in protected areas.

Guest remains responsible for personal items.

Property should provide lost-and-found process.

Bobocabin risk clauses

Terms contain broad clauses releasing Bobobox from injury, loss, damage, deterioration of health, illness, death, and lost property during Bobocabin stay, subject to applicable law and negligence context.

Such clauses should not be read as unlimited waiver of statutory duties.

Bobobox may provide emergency assistance according to internal policy.

Guest needs to know nearest clinic, emergency number, evacuation route, fire safety, and weather risk.

Remote cabin locations can have longer response time.

Traveller with health condition should prepare medication and emergency contact.

Outdoor fire and BBQ need rules.

Safety signage should be followed.

Boboplay liability

For partner-operated Boboplay activities, terms place operational responsibility on organizer.

Traveller should not assume Bobobox’s accommodation insurance covers activity.

Activity insurance can have:

• age;
• health;
• location;
• equipment;
• and extreme-sport exclusions.

Operator should provide safety briefing.

Guest needs emergency contact.

If activity is cancelled by weather or operator, refund or reschedule rule should be visible.

The 2025 general terms may not state every activity condition.

Product page and partner terms form part of decision.

Payment

Bobobox uses payment partners displayed on the website.

User needs to verify payment page, merchant name, amount, and promo.

Do not transfer to unofficial personal account.

Promo can have:

• booking period;
• stay period;
• quota;
• property;
• and payment method.

Refund, where available for failed payment or property issue, can depend on original method.

Boboliving deposit is separate from booking payment.

Bob’s Club points or benefits need separate terms.

Payment details are sensitive.

Partnership model

Bobobox invites property owners and investors to partner on Bobopod and Bobocabin.

Partnership page mentions full-investment and co-investment options.

Property owner needs to request:

• model;
• land;
• capex;
• design;
• modular units;
• licence;
• revenue share;
• management fee;
• occupancy;
• maintenance;
• and exit.

The page claims Bobopod occupancy above eighty percent since launch.

This is not a guarantee for new location.

Location performance depends demand, access, competition, season, and operations.

Investor should request unit economics and audited evidence.

Brand partnership does not remove land, building, environment, and local permit obligations.

Modular and technology assets

Bobobox uses modular design and proprietary room technology.

WIPO highlighted patents and trademarks for Bobopod and Bobocabin designs in 2022.

Intellectual property can help differentiation.

It does not guarantee commercial success or maintenance.

Partnership contract should clarify ownership of:

• pod;
• cabin;
• B-Pad;
• software;
• design;
• data;
• and replacement.

Hardware becomes obsolete.

Spare parts and support need SLA.

Property cannot depend on one app without offline fallback.

IoT and room security

Bobobox rooms use app and B-Pad controls.

Systems can manage:

• door;
• lighting;
• speaker;
• smart window;
• and ambience.

IoT creates cyber and physical risk.

Guest should not be able to access another room.

Property needs:

• device isolation;
• credential rotation;
• logs;
• patching;
• backup;
• and incident response.

Privacy Notice states security measures but does not publish full technical architecture.

Enterprise or property partner should request security evidence.

A unique QR code reduces casual access but is not absolute safety guarantee.

Staff and maintenance access need audit.

Privacy Notice

Privacy Notice dated 5 November 2024 is current on the 2026 website.

It covers:

• collection;
• use;
• disclosure;
• processing;
• retention;
• data rights;
• account deletion;
• cross-border transfer;
• security;
• marketing;
• and anonymous data.

Controller is PT Bobobox Mitra Indonesia.

Data may include identity, contact, account, booking, payment, device, location, accommodation, and service interaction.

Guests can submit Modify Data Request.

The notice should be read with property and activity data.

Boboplay partner may become independent controller for activity booking.

Cross-border transfer needs country and safeguard detail for enterprise diligence.

Data retention and deletion

Terms state account can be deleted if user has no current stay, scheduled stay, or payment.

Account can be restored within thirty days.

After that, personal data is stated to be permanently deleted, subject to legal retention.

Bobopoints become zero after deletion.

Guest should export receipts before closing account.

Certain tax, booking, incident, and legal records may need to remain.

Privacy Notice should explain which data cannot be deleted immediately.

Property CCTV, access logs, ID copy, and activity data may follow separate retention.

Guest should use Modify Data Request for access, correction, or deletion.

Location footprint

Bobopod and Bobocabin have multiple locations.

The official 2026 blog lists sixteen Bobopod branches across eight cities.

Bobocabin is spread across natural destinations.

CRiB currently has Kuningan visibility.

Location count changes as properties open, close, or rebrand.

User should use official booking inventory rather than old article.

Each property may be owned, leased, managed, or partnered differently.

Local legal permits and building safety need property-level verification.

Brand-level profile cannot certify every property.

Latest activity

The website, booking engine, Help Center, Boboplay, CRiB, promo, partnership, privacy, terms, and blog were active in July 2026.

Promotions were scheduled through 31 August 2026.

A new Bobocabin Signature Kawah Ciwidey was discussed in a June or July 2026 official blog article.

CRiB was actively marketed in 2026.

Boboplay inventory showed active prices and reviews.

These signals support active operation.

They do not prove occupancy, profitability, property compliance, refund satisfaction, or IoT security.

Pertanyaan sebelum booking atau bermitra

1. Bobopod, Bobocabin, CRiB, Boboliving, atau Boboplay?
2. Apa exact property and room?
3. Apa cancellation, refund, relocate, and reschedule rule?
4. Apa visitor, child, and capacity rule?
5. Apa deposit and damage charge?
6. Siapa operator Boboplay activity?
7. Apa insurance and emergency process?
8. Apa fallback jika app or QR fails?
9. Bagaimana ID, CCTV, access, payment, and location data disimpan?
10. Siapa property owner and licensed operator?
11. Apa seluruh partnership capex, fee, and exit?
12. Bagaimana data serta Bobopoints diperlakukan saat account deleted?

Status verifikasi dan keterbatasan

Confirmed:

• PT Bobobox Mitra Indonesia operates the website and app.
• Terms were updated 11 December 2025.
• Privacy Notice is dated 5 November 2024.
• Products include Bobopod, Bobocabin, CRiB, Boboliving and Boboplay.
• Boboliving requires Rp1 million deposit under current terms.
• Confirmed bookings generally cannot be refunded, relocated or rescheduled according to 2026 Help Center.
• Boboplay can be operated by third-party partners.
• CRiB, Boboplay and 2026 promos were active in July 2026.
• Bobobox provides a data-modification request channel.

Self-reported:

• More than eighty percent Bobopod occupancy.
• Sixteen Bobopod branches in eight cities.
• Safety, privacy, comfort, affordability and operational efficiency.
• Property performance and partnership benefits.
• Review and guest testimonials.

Unverified:

• Current registry and ownership, NIB, PSE, property licences, tourism licences, insurance, partner verification, IoT security certification, incident history, occupancy methodology, refund metrics, financial condition and partnership returns.
• Legal operator and owner of every property.
• Current security architecture and subprocessor list.

Ringkasan untuk pengambil keputusan

Bobobox is a broad hospitality technology ecosystem, not just a capsule hotel.

Its portfolio combines urban pods, nature cabins, co-living, creative accommodation, activities, software, IoT, and property partnerships.

Its main risks are strict cancellation policy, property-specific rules, third-party activity liability, deposits, IoT dependence, and the need to separate brand claims from individual-property compliance.

Bobobox is not classified as an UMKM. Its more accurate position is a technology-enabled hospitality operator and accommodation ecosystem.

SUMBER UTAMA

BBX-01

Judul: Bobobox Homepage Publisher: PT Bobobox Mitra Indonesia URL: https://bobobox.com/ Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Products, locations, app, current activity and contact. Limitation: Marketing and testimonials.

BBX-02

Judul: Terms and Conditions Publisher: PT Bobobox Mitra Indonesia URL: https://bobobox.com/terms-condition/ Tanggal pembaruan: 11 Desember 2025 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Operator, account deletion, Boboliving, Bobocabin, Boboplay, liability and jurisdiction. Limitation: Property and activity terms also apply.

BBX-03

Judul: Privacy Notice Publisher: PT Bobobox Mitra Indonesia URL: https://bobobox.com/privacy-notice/ Tanggal pembaruan: 5 November 2024 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Controller, data, retention, rights, deletion, cross-border and security. Limitation: Enterprise subprocessor detail requires further diligence.

BBX-04

Judul: Help Center Publisher: Bobobox URL: https://help.bobobox.com/ Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: No refund, relocate or reschedule, Bobocabin facilities and fines. Limitation: FAQ can change.

BBX-05

Judul: Partnership Publisher: Bobobox URL: https://bobobox.com/partnership/ Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Full-investment, co-investment, Bobopod locations and occupancy claim. Limitation: Self-reported and not investment guarantee.

BBX-06

Judul: Boboplay Publisher: Bobobox URL: https://play.bobobox.com/id Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Active activity marketplace and inventory. Limitation: Partner and product rules vary.

BBX-07

Judul: CRiB Publisher: Bobobox URL: https://bobobox.com/crib/ Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: CRiB Kuningan, art-forward capsule and creative hub. Limitation: One current CRiB location.

BBX-08

Judul: Refund, Relocate and Reschedule Policy Publisher: Bobobox Blog URL: https://bobobox.com/blog/id/bobobox-bisa-refund-reschedule-relocate/ Tanggal publikasi: 13 Maret 2026 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Current strict booking-change policy. Limitation: Consumer-law and provider-cancellation exceptions still need context.

BBX-09

Judul: What Is Bobobox Publisher: Bobobox Blog URL: https://bobobox.com/blog/id/apa-itu-bobobox/ Tanggal publikasi: 2026 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Current Bobopod and Bobocabin location overview. Limitation: Location list changes.

BBX-10

Judul: Bobobox Capsule Hotels Publisher: WIPO URL: https://www.wipo.int/en/web/ip-advantage/w/stories/bobobox-capsule-hotels-the-accommodation-of-the-future Tanggal publikasi: 12 Agustus 2022 Tanggal diperiksa: 31 Juli 2026 Digunakan untuk: Historical patent, trademark, app and proprietary technology context. Limitation: Historical external profile.

CATATAN VERIFIKASI

Duplicate status: Bobobox, PT Bobobox Mitra Indonesia, Bobopod, Bobocabin, CRiB, Boboliving, Boboplay, Bob’s Club and partnership require product/program mapping. Conflict status: High booking-policy, activity-partner, property, deposit, IoT and privacy risk. Missing data: Registry, ownership, licences, insurer, partner verification, property compliance, IoT security, occupancy methodology, refund metrics and financials. Publish status: Tetap draft.