SENTRAL CARGO: OPERATOR EKSPEDISI DARAT, UDARA, LAUT, DAN CARGO BESAR DENGAN JARINGAN DROP POINT

Sentral Cargo adalah perusahaan ekspedisi dan freight service yang dijalankan PT Aeronusa Inti Raya.

Footer website, halaman kontak, lokasi, cek ongkir, FAQ, dan artikel aktif secara konsisten menggunakan PT Aeronusa Inti Raya.

Alamat kantor yang tampil adalah Komplek Ruko ITC Roxy Mas Blok C3 No. 33, Jalan K.H. Hasyim Ashari, Jakarta Pusat 10150.

Website aktif pada 31 Juli 2026 dan pada hari yang sama menerbitkan pengumuman relokasi drop point Bojonegoro. Pada 29 April 2026 perusahaan mengumumkan pembukaan hub baru di Malang, sementara 1 April 2026 mengumumkan drop point baru di Blora.

Freshness tersebut mendukung status operasional aktif.

Sentral Cargo menyediakan pengiriman melalui darat, udara, dan laut. Website juga menampilkan COD, insurance claim, online order, tracking, application, member, WhatsApp chatbot, drop point, and corporate delivery.

Perusahaan memosisikan diri sebagai cargo operator dengan tarif mulai angka tertentu per kilogram. Harga “mulai” tidak menunjukkan biaya seluruh route, minimum charge, volumetric weight, surcharge, or handling.

Ekspedisi darat

Layanan darat digunakan untuk paket, barang berat, wholesale goods, household items, machinery, retail stock, and cargo lainnya.

Transport can use truck, line-haul, local pickup, and delivery partners.

Pengguna perlu memberi:

• jenis barang;
• berat;
• volume;
• dimensi;
• origin;
• destination;
• schedule;
• loading;
• unloading;
• and access.

Barang besar perlu packaging, pallet, crate, strap, and corner protection.

Tarif per kilogram sering mempunyai minimum weight.

Actual or volumetric weight dapat dipakai.

Pelanggan harus meminta formula dimensi serta rounding.

Jalan, ferry, bridge, remote area, traffic, and weather dapat memengaruhi transit.

Darat bukan berarti door-to-door otomatis. Scope pickup and delivery needs confirmation.

Ekspedisi udara

Air cargo is faster for long distance but more restrictive.

Air shipment can involve airline, airport, regulated agent, security screening, and destination delivery.

User needs to check:

• chargeable weight;
• cut-off;
• flight;
• airport;
• dangerous goods;
• and documents.

Volumetric weight often matters more than actual weight.

Battery, liquid, aerosol, perfume, electronics, medicine, food, and plant products can face restrictions.

Airline schedule and capacity can change.

Weather and airport operations can delay shipment.

Sentral Cargo should disclose actual airline or agent where material.

The company is not aviation authority.

Ekspedisi laut

Sentral Cargo states it partners with Pelni and RORO ships for sea expedition.

Sea cargo can suit heavy or bulky goods.

Users need:

• port;
• vessel;
• container or loose cargo;
• sailing schedule;
• handling;
• loading;
• unloading;
• storage;
• and last mile.

Shipping line or vessel partner is separate from PT Aeronusa Inti Raya.

Transit includes waiting for schedule, port handling, voyage, and local delivery.

RORO may transport vehicle and truck directly.

Sea cargo needs moisture protection and strong packaging.

Duty, port charge, storage, and special handling need quotation.

A cheap per-kilogram rate can exclude first and last mile.

Cargo besar

Sentral Cargo ships packages, documents, and cargo in large quantities according to FAQ and location articles.

Large cargo requires careful measurement.

User needs to distinguish:

• weight;
• volume;
• length;
• width;
• height;
• stackability;
• and fragility.

Non-stackable goods may use more space and cost more.

Machine, furniture, motorcycle, spare parts, or project goods may need crate and special vehicle.

Loading equipment should be identified.

Driver is not automatically responsible for lifting.

Cargo insurance must match declared value.

Oversize may need permit or custom quotation.

Tarif mulai Rp1.000 per kilogram

Homepage markets rates starting from Rp1.000 per kilogram.

This is a promotional starting point, not a national flat rate.

Price depends on route, minimum weight, service, actual or volumetric weight, pickup, and delivery.

Users should ask:

• minimum;
• tax;
• insurance;
• packing;
• surcharge;
• remote area;
• and return.

A route with low line-haul cost can have additional local fees.

Published tariff should be archived at order time.

Corporate rate may differ.

Do not compare only headline price with parcel couriers.

Total delivered cost is more relevant.

COD

Homepage advertises Cash on Delivery.

The public extracted content did not provide a complete COD fee, maximum value, settlement, and return table.

Seller must ask:

• available route;
• service;
• fee;
• minimum;
• maximum;
• settlement;
• bank;
• KYC;
• and return.

Cargo COD can be riskier due to higher shipping and return cost.

Recipient refusal can create significant reverse-logistics cost.

Seller should confirm order.

COD payment is separate from product refund and warranty.

Sentral Cargo is not seller or marketplace.

Terms should explain whether COD money is held by the company or payment partner.

Insurance

Homepage markets insurance.

The insurer, premium, coverage, deductible, excluded goods, and claim deadlines were not fully visible in the sources reviewed.

User needs written evidence before shipping valuable cargo.

Cargo insurance is not the same as operational responsibility.

High-value goods require declared value and invoice.

Some goods may need pre-approval.

Packing deficiency can exclude claim.

Sea, air, and land can have different risk and policy.

If insurance is optional, user should record acceptance or rejection.

Drop-point network

FAQ states Sentral Cargo has 318 drop points.

This is a current company claim and should be treated as self-reported.

The location page allows users to find nearby point.

Drop points can open, relocate, or close.

Announcements in 2026 show active network adjustment.

User should verify the latest address.

A local social-media page is not enough.

Drop point must issue receipt and tracking number.

Payment should be supported by official invoice.

Drop point may have size, service, and operating-hour limits.

Hub Malang

Sentral Cargo announced a new hub in Malang on 29 April 2026.

A hub is different from a drop point.

Hub can consolidate, sort, transit, and dispatch cargo.

The opening supports East Java capacity, but does not reveal actual throughput or SLA.

Customer should not infer all East Java shipments become same-day.

Operational performance depends on schedule and route.

Hub safety, fire, security, and vehicle access need compliance.

The company should publish updated network map.

This hub should become a location node, not separate company entity.

Drop point Blora and Bojonegoro

Sentral Cargo opened a drop point in Blora in April 2026 and relocated Bojonegoro point in July 2026.

These announcements are useful freshness evidence.

Users need current address before visiting.

An old Google Maps pin or blog can cause misdelivery.

The official location page should be primary source.

When a drop point moves, package custody and outstanding claim should remain clear.

Customer should keep AWB and contact central support.

The UKMS page should not list every address because directory data changes rapidly.

A network link is better.

Online ordering

Sentral Cargo provides online order through website, application, member system, and WhatsApp API chatbot.

User can check rates, create shipment, request pickup, and track.

Digital ordering reduces the need to visit a branch.

Account needs security.

Phone verification appears in tracking flow.

User should not share OTP.

WhatsApp chatbot number must match official website.

Data entered include sender, recipient, address, phone, package, weight, and value.

Enterprise user needs user roles, report, and export.

Online quote still depends on final measurement.

Member account

Users can join as member through website, application, WhatsApp API, sales marketing, or email according to FAQ.

Membership may give pricing, pickup, reporting, COD, or business benefit.

Terms and current rate must be requested.

Member status is not credit approval automatically.

Business users need:

• billing;
• tax;
• user;
• settlement;
• and contract.

Personal and corporate account should be separated.

When employee leaves, access must be revoked.

Member data retention needs privacy policy.

Tracking status codes

Sentral Cargo publishes status-code definitions.

Examples include:

• Resend;
• Bad Address;
• On Process;
• CODA;
• Criss Cross;
• and other operational statuses.

Resend means delivery attempt will be repeated.

Bad Address indicates incomplete or problematic address.

Criss Cross generally indicates package misrouted.

User should understand that a tracking status may require action.

Recipient phone must be active.

Seller should contact customer when bad address appears.

If no movement occurs, customer should escalate with AWB.

Status definitions are operational guidance, not SLA.

Packing

Cargo needs stronger packaging than small parcel.

Sender is responsible for selecting suitable packaging.

Fragile goods need crate or rigid box.

Liquid requires sealed inner container.

Motorcycle or machine needs protection and securing.

Electronics need moisture and shock protection.

Food needs shelf-life and temperature handling.

Documents need waterproof envelope.

Sentral Cargo can provide handling advice, but sender should document condition before pickup.

Photo, video, invoice, and packing proof help claim.

Prohibited goods

A current Sentral Cargo article lists dangerous and prohibited categories including:

• animals;
• gold;
• silver;
• money;
• jewellery;
• precious metals;
• narcotics;
• flammable goods;
• explosives;
• firearms;
• ammunition;
• fireworks;
• and alcohol.

The list may not be complete.

Pengirim should ask for category approval.

Dangerous goods require special carrier and documents.

False declaration can cause refusal, delay, confiscation, and liability.

Air and sea rules differ.

The company can inspect cargo.

High-value goods should not be shipped just because a drop point accepts a box.

Claim

Public terms and FAQ need to be read for current claim procedure.

The extracted pages did not provide a complete compensation table.

User should ask:

• reporting deadline;
• investigation;
• documents;
• maximum;
• insurance;
• and appeal.

Damage should be reported immediately upon receipt.

Packaging should be retained.

AWB and invoice are essential.

Cargo damage can be partial, and repair value should be documented.

Delay claim may not exist unless contract says so.

Indirect loss is commonly excluded.

Corporate customer needs escalation matrix.

Privacy

Sentral Cargo links a privacy policy on every page.

The full current policy was not sufficiently extracted in the research results.

The company processes:

• sender;
• recipient;
• address;
• phone;
• member;
• tracking;
• package;
• payment;
• and device data.

WhatsApp API and app add processors.

User needs to know:

• controller;
• purpose;
• retention;
• subprocessor;
• hosting;
• transfer;
• security;
• deletion;
• and breach.

Recipient data is supplied by sender.

Cargo details can reveal business inventory and customer relationships.

Enterprise customer should request DPA.

Tracking should not expose unnecessary personal information.

Company age and scale

Sentral Cargo states a nationwide reach from Sabang to Merauke.

The company also claims 318 drop points.

These claims do not show active parcel volume, on-time rate, loss, or financial health.

Network breadth can depend on partners.

Customer should request service matrix by postal code and mode.

The website’s English pages still contain template leftovers such as foreign placeholder addresses in some sections. This is a content-quality issue, not proof that the operator is inactive.

The Indonesian footer and official contact remain consistent.

The website should remove template remnants to reduce confusion.

Current activity

News was updated through 31 July 2026.

Hub Malang opened in April 2026.

Drop points in Blora, Bekasi Tambun, Pekalongan, Bojonegoro, and other cities were opened or relocated in 2026.

Website, rate check, tracking, FAQ, locations, member, and contact remain active.

This supports active status.

It does not prove actual delivery performance, insurance, claim acceptance, or financial condition.

Questions before using Sentral Cargo

1. Is service land, air, or sea?
2. What route and transit estimate apply?
3. What minimum weight and volumetric formula apply?
4. Is pickup and last-mile included?
5. What additional charges apply?
6. Is COD available, and what are fee and settlement?
7. Who is the insurer and what is covered?
8. What is the claim deadline and maximum?
9. Is the drop point still active?
10. Which vessel, airline, or transport partner is used?
11. How are user and recipient data processed?
12. How can shipment, invoice, POD, and account data be exported?

Verification status and limitations

Confirmed:

• PT Aeronusa Inti Raya operates Sentral Cargo.
• Office address is at ITC Roxy Mas, Central Jakarta.
• Services include land, air, sea, COD, online order, tracking, member, and drop point.
• Website was updated through 31 July 2026.
• Hub and drop-point expansion continued in 2026.
• FAQ claims 318 drop points.
• Prohibited categories are publicly listed.

Self-reported:

• National reach, 318 drop points, service speed, reliability, insurance, low price, and technology integration.
• Starting rate of Rp1.000 per kilogram.
• Fleet and team strength.

Unverified:

• Registry, ownership, NIB, PSE, postal, freight-forwarding and modal licences, insurer, policy, actual SLA, claim rate, partner network, safety, security certifications, and financial condition.
• COD fee and settlement structure.
• Complete privacy details.

Decision summary

Sentral Cargo is a multimodal cargo operator with strong emphasis on heavy and economical shipments through land, air, and sea.

Its value lies in route breadth, cargo specialization, online ordering, and drop-point growth.

Its main risks are headline pricing, incomplete public COD and insurance details, partner-mode responsibility, and public website template remnants.

Sentral Cargo is not classified as an UMKM. Its more accurate position is a national cargo and freight-service operator.

SOURCE REGISTER

SCG-01

Title: Sentral Cargo Homepage Publisher: PT Aeronusa Inti Raya URL: https://sentralcargo.co.id/ Observed: 31 July 2026 Used for: Legal entity, services, news, address, COD, insurance and current status. Limitation: Marketing claims and English template remnants.

SCG-02

Title: About Us Publisher: Sentral Cargo URL: https://sentralcargo.co.id/tentang-kami Observed: 31 July 2026 Used for: Company profile and active footer. Limitation: Company-published.

SCG-03

Title: FAQ Publisher: Sentral Cargo URL: https://sentralcargo.co.id/faq Observed: 31 July 2026 Used for: 318 drop points, coverage, tracking channels and membership. Limitation: Network count self-reported.

SCG-04

Title: Locations Publisher: Sentral Cargo URL: https://sentralcargo.co.id/lokasi Observed: 31 July 2026 Used for: Active drop-point directory and legal entity. Limitation: Locations change.

SCG-05

Title: Land Expedition Publisher: Sentral Cargo URL: https://sentralcargo.co.id/ekspedisi-darat Observed: 31 July 2026 Used for: Land-cargo product. Limitation: Pricing and SLA require route quotation.

SCG-06

Title: Online Freight Forwarding Publisher: Sentral Cargo URL: https://sentralcargo.co.id/service-expedition-delivery-of-goods-online-no-need-out-of-home Observed: 31 July 2026 Used for: Online order, multimodal cargo and contact. Limitation: Marketing article.

SCG-07

Title: Delivery Status Code Publisher: Sentral Cargo URL: https://sentralcargo.co.id/delivery-status-code Observed: 31 July 2026 Used for: Resend, bad address and other tracking-status concepts. Limitation: English page contains template content.

SCG-08

Title: New Hub Malang Publisher: Sentral Cargo URL: https://sentralcargo.co.id/ Published: 29 April 2026 Observed: 31 July 2026 Used for: Current network expansion. Limitation: Company announcement.

SCG-09

Title: Bojonegoro Drop-Point Relocation Publisher: Sentral Cargo URL: https://sentralcargo.co.id/ Published: 31 July 2026 Observed: 31 July 2026 Used for: Latest activity signal. Limitation: Location-specific announcement.

QA NOTES

Duplicate status: Sentral Cargo, PT Aeronusa Inti Raya, land, air, sea, COD, member, application, hub and drop-point nodes require mapping. Conflict status: Medium legal, website-quality, COD, insurance, modal-partner and privacy risk. Missing data: Registry, licences, insurer, policy, COD terms, claim matrix, DPA, SLA, safety, security and financials. Publish status: Draft.